Read your notice to make sure it meets your needs. Check that you have met all of the requirements for serving a valid Section 21 Notice. Check that:
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the property's address and postcode are correct
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all of the names in the notice are spelt correctly
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the tenancy you’re attempting to end is an AST
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you’ve not done any of the things that may invalidate a Section 21 Notice. Read the FAQ ‘What can invalidate a Section 21 Notice?’ for more information, and
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you’re providing a long enough notice period and you’re not serving the notice too early in the tenancy. Read the FAQ ‘When can I serve a Section 21 Notice?’ for more information