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OTHER NAMES Home working policy Homeworking policy Temporary home working policy

What is a Home Working Policy?

A Home Working Policy allows employers to outline when staff can work remotely and how they can request to do so. There are different types of Home Working Policies, including temporary and permanent Home Working Policies.

When should I use a Home Working Policy?

Use a Home Working Policy: 
  • if you have employees based in England, Wales or Scotland 
  • to set out when and how employees can work from home either on a permanent or temporary basis

Sample Home Working Policy

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WORKING FROM HOME POLICY

Statement and purpose of policy

  1.  (the Employer) supports working from home for all staff and will agree to an employee working from home in appropriate circumstances,. 
  2. In certain circumstances, occasional or permanent working from home allows the Employer to accommodate a disability and can be requested as flexible working.
  3. This policy sets out how requests for working from home can be made, how such requests are dealt with and the conditions on which working from home will be approved. 
  4. The Employer may amend this policy at any time, at our absolute discretion. 

What does this policy cover?

  1. This policy and the rules contained within it apply to all employees, irrespective of seniority, tenure and working hours, including all directors and officers, casual or agency staff, trainees, interns, fixed-term staff and volunteers. 

Requests to work from home

  1. You can make an application to work from home. Any such application will be considered on its merits. However, note that not all jobs or roles are suitable to work from home.
  2. A request to work from home is unlikely to be approved if:
    1. you need to be present in the office to perform your role (e.g. because it involves specialised equipment only available in the office);

    2. you require supervision to deliver an acceptable quantity or quality of work;

    3. your current standard of work or your performance, as indicated by your line manager or most recent performance review, is unsatisfactory; or

    4. you have an unexpired warning relating to conduct of performance.

  3. When applying to work from home, you will need to show that you can:
    1. effectively manage your workload, meeting work deadlines
    2. work independently, motivating yourself and relying on your own initiative; and
    3. adapt to new working practices when working from home, including maintaining contact with colleagues and managers.

Response to working from home application

  1. If the Employer refuser your request to work from home, you will be given a written response stating the reasons for refusal. If you are unhappy with our decision, you may appeal.
  2. If the Employer accepts your application to work from home, this will be recorded in writing. Any such acceptance may be subject to a trial period.
  3. Any agreement regarding your working from home, will include the following terms:
    1. While working from home, you will continue to be subject to the same performance measures, objectives and processes as when you were working on the business premises.
    2. Your line manager will continue to supervise you, taking steps to address and rectify any problems. Your line manager will also ensure that you are up to date with information relevant to your work. 
    3. You agree to attend the business premises or other reasonable location for training courses, important meetings or other events which you are expected to attend in person.
    4. You acknowledge that when you attend the business premises, you may have to share a desk or hot desk.

Hours of work

  1. Please make sure that you take adequate rest breaks throughout the day, as set out in your employment contract.
  2. In the event that you need to change your hours of work (e.g. to deal with the potentially conflicting demands of work and looking after children), please discuss any changes you need to your working schedule with your line manager.

Communicating with your line manager

  1. Make sure you keep in regular contact with your line manager and notify them if you are unsure about what you are required to do.
  2. You should consider all lines of communication, including email, telephone and video calls to ensure relationships are maintained and work continues. 

Equipment and materials

    Expenses

    1. You will be responsible for any other associated costs of you working from home, including the costs of heating, lighting, electricity and printing.

    Security

    1. You are responsible for ensuring the security of all equipment, documents and information and must take all necessary steps to ensure that confidential information is kept secure at all times. In particular, you must:
      1. password protect any confidential information held on your home computer;
      2. lock your computer whenever it is left unattended;
      3. store confidential papers securely when they are not in use;
      4. ensure the secure disposal of any confidential papers (e.g. by using a shredder if there is one available); and
      5. report any data security breaches to your line manager immediately.

    Health and safety

    1. When working from home, you must take reasonable care of your own health and safety and that of anyone else in the home who is affected by your work while working from home.
    2. You should follow all health and safety instructions issued by the Employer's from time to time, including attending any health and safety training. 
    3. Liaise with your line manager to make sure that your workstation is appropriate and that you are working in a safe manner.
    4. There are steps you can take to make sure you achieve a comfortable posture while working from home on display screen equipment (DSE). Please watch the video from the Health and Safety Executive (HSE) on workstation set-up at www.hse.gov.uk/toolbox/workers/home.htm. 
    5. While working with DSE, please also observe these guidelines:
      1. Break up long spells of DSE work with rest breaks (at least five minutes every hour) or changes in activity.
      2. Avoid awkward, static postures by regularly changing your position.
      3. Get up and move around or do stretching exercises.
      4. Avoid eye fatigue by changing focus or blinking from time to time.
    6. Notify your line manager and the HR department if you identify any work-related health and safety concerns or hazards while working from home. 
    7. You should follow the usual reporting procedures for any work-related accidents that occur in your home.
    8. For health and safety purposes, the Employer retains the right to inspect and check your home office. The need for such inspections will depend on your specific circumstances, including the nature of your work.

    Insurance

    1. You acknowledge and understand that working from home may affect your home and contents insurance.
    2. You should check with your home and contents insurance providers that they have adequate cover for the fact that you work from home and whether any of your own equipment is covered for work use.

    Rental or mortgage arrangements

    1. You acknowledge and understand that working from home may affect your mortgage, lease or tenancy agreement. 
    2. You are responsible for checking any applicable mortgage or rental agreement to ensure that you can work from home. If permission is necessary, you must make all necessary arrangements with your bank, mortgage provider or landlord before commencing to work from home. 

    Termination of working from home arrangement

    1. The Employer reserve the right to bring your working from home arrangement to an end (e.g. if your role changes and working from home is no longer suitable), by providing you with  notice.
    2. If you wish to terminate your working from home arrangement, you should first notify your line manager. The Employer will only be able to accept the termination if there is sufficient space available for you to return to work on the business premises.

    Attribution

    1. This working from home policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.com/gb/en).

    Looking for something else?

    FAQs about making Home Working Policies

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    • What is included in a Home Working Policy?

      This Home Working Policy template covers: 

      • the employer’s details 

      • when employees can work from home 

      • employees’ hours of work 

      • details relating to home working (eg expenses, insurance, security and health and safety considerations)

    • Which Home Working Policy should I use?

      You should use a temporary Home Working Policy when your employees are required to work from home on a temporary basis (eg because their typical place of work is currently unavailable or due to the effects of a pandemic). The Temporary working from home policy should be used specifically where employees are asked to work remotely due to the effects of the Coronavirus (COVID-19) pandemic. This Policy should only be used in the short-term for as long as your employees will temporarily work from home.

      If you want to implement a long-term Home Working Policy, you should use the Working from home policy. This document can be used to set out provisions for permanent and/or ad-hoc home working.

    • Why do I need a Home Working Policy?

      Implementing a temporary Home Working Policy allows you to respond to changes that affect your workforce’s ability to work from their typical working place. By adopting such a Home Working Policy, you make sure that your staff members are aware of how they will be expected to continue carrying out their duties from home. 

      Implementing a permanent Home Working Policy shows your employees that you are willing to be flexible and that your business takes into consideration individual circumstances and the specific needs of employees (eg childcare responsibilities). Having a more permanent Home Working Policy in place also promotes a good work-life balance. 

      Under the Health and Safety at Work etc Act 1974, employers have the same health and safety responsibilities for employees when they are working from home as when they are at your business premises. As a result, it is important to set out these responsibilities in a Home Working Policy and to identify how you will manage health and safety both during Covid-19 and when implementing a permanent working from home policy

      You should ask employees to assess any risks they might face when working from home and then identify how you can help them manage these risks.

    • What is included in a Home Working Policy?

      Both the temporary and permanent Home Working Policies cover:

      • whether employees must work their usual hours or if working hours can be flexible 

      • whether relevant equipment and materials will be provided to employees

      • any expenses the employer will pay (eg wifi usage)

      • security practices (especially with regards to the protection of confidential information and reporting of any data security breaches)

      • health and safety

      • insurance requirements (employees should be aware that working from home might affect their home and contents insurance and, in certain cases, you might want to ask them to take out public liability insurance)

      • termination of home working agreements

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    About Home Working Policies

    Learn more about making your Home Working Policy

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    • How to make a Home Working Policy

      Making a Home Working Policy online is simple. Just answer a few questions and Rocket Lawyer will build your document for you. When you have all of the details prepared in advance, making your document is a quick and easy process.

      What information you need to make your Home Working Policy will depend on the document in question. However, the types of questions you may be asked include:

      Employer details

      • What is the employer’s name?

      Home working

      • Can employees request to work from home on a regular basis?

      • Can employees request to work from home on an ad-hoc basis?

      • Will employees work normal hours?

        • If not, what core hours should employees be available?

      Arrangements and guidelines

    • Common terms in a Home Working Policy

      Home Working Policies allow employers to set out how and when their staff members can work from home. While the terms of a Home Working Policy differ depending on the document in question, examples of common provisions in Home Working Policies include:

      Statement and purpose of the Policy

      The Policy starts by identifying the business subject to its provisions. It then sets out the reasons why the employer is making and adopting the Policy. It also notes that the employer may change this Policy at any time.

      Who does this Policy cover?

      This section sets out to whom the Home Working Policy applies. For example, all staff (irrespective of seniority, tenure and working hours) including volunteers and casual staff.

      Hours of work

      This section details the hours of work that employees are expected to keep when working from home. If they’re not expected to work full regular hours, the core hours that they should work are specified. This section also explains that working hours can be changed if necessary and sets out how this can be done.

      Expenses 

      This section specifies whether the employer covers any employee expenses associated with working from home (eg additional internet tariffs).

      Health and safety  

      This section details steps employees should take when homeworking, to protect their own health and safety and to help the employer comply with their health and safety obligations. This includes reminding employees to take rest breaks, asking them to follow all relevant health and safety steps in relation to display screen equipment (DSE) and encouraging them to follow the employer’s health and safety instructions and policies.

      If you want your Home Working Policy to include further or more detailed provisions, you can edit your document. However, if you do this, you may want a lawyer to review or change the Home Working Policy for you, to make sure it complies with all relevant laws and meets your specific needs. Ask a lawyer for assistance.

    • Legal tips for making a Home Working Policy

      Ensure compliance with health and safety laws and requirements when dealing with home workers

      As an employer, you are subject to stringent health and safety obligations. At the base of this lies the requirement to take reasonable steps to ensure the health and safety of everybody in your workplace. This applies regardless of whether employees are working on your business premises or from home. However, further specific home working risks need to be considered for any employees who work from home. These include, but are not limited to:

      • employees injuring themselves while working alone

      • the strain on mental health that working remotely and alone may have 

      To comply with your health and safety obligations, you should adopt a clear Health and safety policy and carry out all relevant risk assessments. Whenever you have staff working alone (ie as lone workers) you should also consider adopting a Lone working policy.

      Consider what other, supplementary documents you may need

      There are various policies you can consider adopting or procedures you may need to follow as an employer. Home Working Policies are often adopted to grant employees greater flexibility with regards to their working life. Other documents you may consider creating to facilitate this include:

      For information about more policies you may want to put in place as an employer, read HR policies and procedures.

      Understand when to seek advice from a lawyer

      Ask a lawyer for advice if:

      • all or part of your workforce is located outside England, Wales and Scotland

      • the documents do not cover what you need

      • employees do not agree with the Policy

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